Good Advice

Welcome to our guide to the products and equipment we sell. Our goal is to help you find what you need to add to your comfort and quality of life. Our sales team is Ethical Selling certified, so you can trust their advice in store. We recommend visiting one of our stores to try out and explore our wide range of products.

If you have any questions while reading our blogs, click on the Contact Us button at the bottom of each page and ask us.

We are here to help.

  • Stocking a wide variety right here, in the South West

    With a wide variety of stock available to view, it means that turnaround times are much quicker for trials and supply, as there is no need to wait to view stock from Perth or over East.

    The business has grown over the years from a small retail outlet to not only having two large showrooms (in Busselton and Bunbury), but also offering hire equipment for more specialist requirements, and full installation service of anything from handrails and custom-made ramps to ceiling hoists.

  • Specialist training facility in Bunbury

    With a specialist training facility in Bunbury, training is now offered on subjects such as using patient lifters to manual handling. Customised training is available, tailored to your organisation.

    Cape Abilities has the largest display of hospital style beds in the South West and is able to provide private trials at both our Busselton and Bunbury facilities.

  • Ethical Selling Certified 

    Our staff are fully trained in Non-Manipulative Ethical Selling. This means they keep our promise to provide helpful, honest information. Pop into one of our stores and put us to the test for yourself. We don’t just talk about good customer service, we go all out to provide the best customer care in the South West. 

    Read more about Ethical Selling here.

Why choose Cape Abilities?

Going the extra mile is not just a business decision, it’s about giving back to the community that we all live in. This sets us apart from our competition.

  • Helpfulness

    Whether we are working with an end-user client, their family or a health professional, we realise you are all our customers and we strive to make your life a little easier by being as helpful as we can.

  • Trust

    We pride ourselves on building relationships with our clients based on honesty and trust. Our highest priority is what is best for our clients’ needs.

  • Respect

    We recognise the individuality of all our clients and will always treat each person with respect and dignity.

Meet our team

We firmly believe that happy employees lead to happy customers. Each staff member has been hand-picked because of their friendly demeanour, and willingness to always go the extra mile. Their professionalism is a given!

  • Jo Mitchell

    With a professional background in marketing, it is Jo’s genuine desire to make a difference, no matter how small, to other people’s lives, that brought her to this industry. 

  • Graham Mitchell

    With a head full of product knowledge and a willingness to go the extra mile, this man keeps pretty busy across the three business sites! As a keen gym bunny and gardener, he’s left with little spare time for much else!

  • Jodie Parravacini-Sales Manager

    A warm welcome awaits you in the Bunbury store from Jodie. Always a smile on her face, she tells us she is very happy in her work and enjoys the opportunity to serve the Bunbury community. She is efficient, competent and more than willing and able to assist, wherever she can. We think we have a real gem in Jodie!

  • Lynda Butterfield

    Lynda is our caring Principal Occupational Therapist with 30 years’ experience, working for almost two decades here in the South West. She is passionate about assisting people to maintain their independence, safety and quality of life.  Lynda is personable and caring, always listening to the individual to address their unique needs. She has extensive clinical experience in prescribing assistive equipment and home modifications and is keen to mentor and support other OT’s in this field.  In her free time, you'll find Lynda relaxing on a beautiful beach or in a forest in our amazing South West.

  • Mandi Sommerville

    Mandi is a dedicated Senior Occupational Therapist who is passionate about motivating people to remain as independent as possible. She enjoys educating people on the benefits of using equipment to help them remain at home and increase their independence. Mandi has keen interests in the areas of seating, positioning, pressure care and enjoys working with people and families who are coping with Dementia. Three years ago, Mandi moved from Perth to Bunbury and loves living here in the South West.  In her free time, you'll find Mandi walking on the beach with her dog or going to the gym.

  • Kate Whitcher

    Kate is an Occupational Therapist with 20 years’ experience working in the UK and Australia in community aged care. She is passionate about helping individuals overcome limitations to live as safely and independently as possible within their own homes. Kate has a particular interest in working with individuals with Dementia and their families to overcome environmental and behavioural challenges that accompany this condition. She has a broad range of experience in specialised equipment, seating, and home modifications.  In her free time, you'll find Kate walking, reading, and spending quality time with family.

You may meet these friendly faces when you visit our Busselton or Bunbury store, or delivering your goods across the South West.

Awards & Recognition

The business gives us an opportunity to engage with the aged and disabled community. We feel by doing things because they are the right thing to do for a local community member, we are continually giving back.

2023 Winner Excellence in Customer Service
Busselton and Dunsborough Chamber of Commerce Business Excellence Award

2023 Winner Small Business 11+ FTE of the Year
Busselton and Dunsborough Chamber of Commerce Business Excellence Award

2023 Winner Outstanding Business of the Year
Busselton and Dunsborough Chamber of Commerce Business Excellence Award

2021 Winner Excellence in Customer Service
Busselton and Dunsborough Chamber of Commerce Business Excellence Award

2021 Joint Winner Customer Experience
South West Business Excellence Award

2021 Runner Up Small Business
South West Business Excellence Award

2021 Finalist Small Business 5-10 FTE Joanne Mitchell
Inclusivity and Diversity, Industry Leader and Regional Women in Business

2021 Finalist Employee of the Year Lesley Allardyce
Inclusivity and Diversity, Industry Leader and Regional Women in Business

2019 Winner Micro Business 0-4 FTE Equivalent Employees
South West Business Excellence Awards

2019 Winner Accessible and Inclusive Business
South West Business Excellence Awards

2019 Semi Finalist Ricoh Australia Customer Service Award Graham Mitchell
Regional Achievement and Community Awards